Q & A

Q/ How long does it take for my order to arrive from The Friendly Coast?

A/ The Friendly Coast’s selected products are curated by our preferred manufacturers overseas in order to provide competitive pricing and provide you with Free Shipping Worldwide! This means that your orders are shipped direct and take 2-5 weeks to arrive. If you select multiple products, please note that they may arrive at different times as we work with multiple manufacturers. We track your order using individual tracking numbers so that we can monitor your order and reduce delays.

Q/ My package was delivered in a standard envelope without bells and whistles! Why?
A/ Bells and whistles are usually incorporated to justify charging higher prices! Our products speak for themselves so don’t worry about the lack of dazzle on the parcel. You may also notice a value on the front label, this is required for clearing customs and is often lower than our cost.

Q/ What do I do if I don’t love my Friendly purchase?
A/ We stand behind our products, and our customers come first. If you are not satisfied, we will provide you with a full refund!

Q/ How do I connect with your team @ The Friendly Coast?
A/ Feel free to use our Contact Form to email our Friendly team! We love connecting with new friends! Also, check out our Facebook page, coming soon!